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GDPR Policy

Protecting your personal data is a priority for Nuvolina SRL. In accordance with EU Regulation 2016/679 (GDPR), this policy explains how we collect, use, store, and protect your personal data.

1. Who we are

Nuvolina SRL is a company based in Bld. Dacia, nr. 133, Et. D, Sect. 2, 020056, Bucharest

2. Personal data we collect

We collect the following personal data:

  • Full name
  • Delivery and billing address
  • Email address
  • Phone number
  • Payment details (when necessary)
  • Other data required for processing orders

3. Purposes of data processing

Your personal data is processed for the following purposes:

  • Processing and delivering orders
  • Managing customer service and responding to your requests
  • Sending communications related to orders, such as confirmations and updates
  • Fulfilling legal and tax obligations
  • Improving our services and your experience

4. Legal basis for processing

The processing of your personal data is based on:

  • Performance of a contract (e.g., for processing orders)
  • Compliance with legal obligations
  • Your consent (when necessary)

5. Sharing personal data

We will never sell, trade, or rent your personal data to third parties. Your data may be shared with:

  • Payment and logistics service providers for order processing
  • Competent authorities to fulfill legal obligations

6. Data retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations. After that, the data will be deleted or anonymized.

7. Your rights

You have the right to:

  • Access your personal data
  • Request correction or deletion of your personal data
  • Object to the processing of your data
  • Request portability of your data
  • Withdraw consent at any time (without affecting the legality of processing based on consent before withdrawal)

To exercise your rights, you can contact us by email at: contact@neoshop.ro

8. Data security

We implement appropriate security measures to protect your personal data against unauthorized access, alteration, or destruction.

9. Changes to the GDPR Policy

This policy may be updated periodically. Changes will be published on this page with the revision date.

10. Contact

If you have any questions or concerns about the processing of your personal data, do not hesitate to contact us:

Nuvolina SRL

Email: contact@neoshop.ro
Phone: +40 765 982740